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FAQs

Walk-Ins Welcome   |  Military Discount

Check out Some of Our Frequently Asked Questions

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Welcome to our Frequently Asked Questions (FAQ) section! Here, you'll find answers to the most common inquiries our services, features, and anything else you might need to know. We aim to provide clarity and assistance to enhance your experience with us. If you have any further questions, feel free to reach out at (714) 583-8126 or email excelimagingcenter@gmail.com. Walk-ins are welcome!

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  • Should I be concerned about exposure to radiation?

Click on this link to find more information on radiation exposure.

​https://www.acr.org/Clinical-Resources/Clinical-Tools-and-Reference/radiology-safety/radiation-safety

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  • How do I schedule an appointment?

Give us a call at (714) 583-8126. We will need to confirm and verify your insurance plan. If we are out of network, deductible amounts, and co-payments are available.

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  • What are the hours of operation?

​​Monday - Friday      8am to 8pm

Saturday                    8am to 4pm

Sunday                       By appointment only

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  • What are the accepted methods of payment?

We accept major PPO plans and Medicare along with other forms of payment such as cash, checks, personal injury liens, credit, and debit cards such as Visa, MasterCard, Discover, and American Express.

PS: We are currently not accepting HMO plans, Medi-Cal, and Medicaid.

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  • What does ACR accreditation mean?

Our facility has voluntarily gone through a rigorous review process to ensure that we meet nationally-accepted standards of care.

This means our personnel are well qualified through education and certification to perform medical imaging, interpret images, and administer radiation therapy treatments. 

 

Our equipment is appropriate for the test or treatment that you will receive, and our facility meets or exceeds quality assurance and safety guidelines. When you see the ACR gold seals of accreditation prominently displayed in our imaging facility, you can be sure that you are in a facility that meets standards for imaging quality and safety.

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